Protect Your Website.
Protect Your Reputation.

Now that your site is live, it needs ongoing care to stay fast, secure and trouble-free. Just like antivirus for your computer, websites require regular updates, security checks, and backups to prevent issues before they arise.

Your website is more than a brochure – it’s the front door to your business. We keep it running smoothly, securely and reliably so you can focus on growing your business.

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Whether it’s basic protection or full support, each care plan is tailored to suit your site and business goals.

Our ongoing website care package fulfils the following needs:

Frequent Updates and Security Measures

Our care plan includes regular manual updates to all core systems, plugins, and themes – ensuring compatibility and reducing risk.

We also run automated daily backups stored off-site for added security, and use high-grade commercial tools to guard against malware, brute force attacks, and unauthorised access.

Some hosts offer “automatic” updates, but they don’t test if your site still works. Blind updates can break layouts or trigger plugin conflicts – especially if third-party tools haven’t caught up to the latest version.

That’s how sites go down.

We prevent that.

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Real-Time Security

Our care plan offers real-time notifications when new vulnerabilities appear and high level virtual patches to prevent hacking attempts before they can exploit your site. Considering that 30,000 websites are hacked every day, this level of protection is invaluable.

Disaster Recovery

If something goes wrong – whether from a hack or an internal error – we can quickly rewind your site to a clean, working version. This eliminates stress, downtime, and costly disruptions.

Care Package

  • Manual plugin and theme updates (tested to prevent breakage)
  • Automated daily off-site backups
  • Ongoing Security monitoring
  • Real-time threat alerts and virtual patching
  • Additional tasks are charged at our standard hourly rate

Support Package

  • Includes everything in the Care Package
  • Performance Monitoring (site speed + uptime)
  • Priority response time for support
  • Up to 1 hour of personal support per month
  • Additional help is flexible and billed only if required

Rudy's vast experience and knowledge is an invaluable asset to any organisation.


james

James Symons

PC Locks

Rudy's ability to see things from a different perspective is an important resource.


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Wayne Mansfield

Blitzpro

Rudy operates well outside the box with amazing results.



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Steve Johnson

Cybersoft Creative

Key Benefits

Most providers automate updates and walk away. We don’t. Our hands-on care gives you real protection, because when something goes wrong, automation isn’t enough.

Security Services

  • Ongoing Protection:  Real-time monitoring, daily backups and threat blocking – keeping your site safe and online
  • Personalised Restorations: If your site goes down, we restore it fast – often within hours.
  • Eliminating Plugin Risk:  We manually test updates and avoid unstable combinations that cause errors or expose security flaws.
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How We Defend Your Site – Specific Threat Protections.

  • Brute Force Attacks:  We protect against attempts to gain access by trying multiple passwords.
  • Malware:  We safeguard against malicious software designed to damage or gain unauthorised access to your systems.
  • Unauthorised Access:  We prevent unauthorised users from accessing sensitive areas of your website.
  • File Change Detection:  We monitor for unauthorised changes to website files, indicating potential breaches.
  • Cross-Site Scripting (XSS):  We protect against vulnerabilities where attackers inject malicious scripts.
  • SQL Injection:  We prevent code injection techniques that could allow attackers to execute arbitrary SQL queries.
  • Security Misconfigurations:  We identify and correct incorrectly configured settings that expose your site to attacks.
  • Plugin and Theme Vulnerabilities:  We stay informed about and protect against security flaws in third-party plugins and themes.
  • Core WordPress Vulnerabilities:  We address security issues within the WordPress core itself.
  • Injection Flaws:  We protect against vulnerabilities that allow attackers to inject malicious code.
  • Weak Authentication:  We strengthen authentication mechanisms to prevent easy bypass by attackers.

Comprehensive Security Management

  • Proactive Monitoring:  We proactively monitor for vulnerabilities and apply fixes quickly – before they cause issues.
  • Custom Security Solutions:  We tailor security measures to your site’s unique structure and goals – not just a generic setup.
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Personalised Attention and Custom Solutions

  • Tailored Updates:  Automated updates can cause conflicts with custom plugins. We manage each update manually to ensure everything runs smoothly.
  • Unique Needs:  No two businesses are the same – we align updates and fixes with your goals, site features, and user experience needs.
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Eliminating Plugin Compatibility Risks

  • Auto-Updates and Plugin Mismatches:  An automated update to the WordPress core might not align with the current versions of plugins, potentially causing site malfunctions. Our team manually oversees each update, ensuring all components work harmoniously.
  • Security Risks:  Outdated plugins are a security risk. We monitor for issues, apply patches, and keep your tools current.
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Proactive Issue Resolution

  • Beyond Backups:  Backups alone don’t fix problems. We actively watch for issues and resolve them before they affect your users or uptime.
  • Security Vigilance:  Automated backups aren’t enough. We audit, patch, and harden your site regularly to stay ahead of threats.

Advanced Tools and Technologies

  • State-of-the-Art Tools:  We use best-in-class tools for security, monitoring, and optimisation – ensuring your site stays protected and performs at its best.
  • Continuous Improvement:  We stay ahead of industry changes, continually improving our systems to deliver better performance and protection over time.
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Holistic Approach

  • Beyond Technical Management:  We take a strategic approach – not just managing your site’s tech, but aligning with your business goals so it performs and supports growth.
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Transparent Communication and Reporting

  • Regular Updates:  You’ll receive regular updates and reports, so you always know what’s happening behind the scenes.
  • Clear Communication:  We explain things clearly and simply – no jargon – so you understand the work and the value it brings.
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Comprehensive Support and Consultation

  • Dedicated Support:  Fast, friendly support from people who know your site – not a call centre.
  • Expert Consultation:  Need advice or a second opinion? You’ll have access to senior specialists for ideas, improvements, and expert guidance.

Frequently Asked Questions

Why do I need an ongoing plan when my web host updates my WordPress version?

Many hosting companies update WordPress itself, but they rarely update plugins or test for compatibility.  But even those that say they do, will only offer "automatic" updates.  This automated process (which you should never do) means no one is testing the site or visually ensuring no breakages or corruiptiopns have occured as a result of a mismatched or updated plugin.  Our care plan ensures all parts of your site are updated, tested, and secure.

 

How does your service handle security threats?

We monitor for known vulnerabilities, malware, brute force attacks, and misconfigurations. We also apply security patches, block unauthorised access, and provide early warning before threats become problems.

What happens if my website gets hacked or compromised?

We restore your site to a safe version, remove unwanted changes, and block the vulnerability that caused it. Most issues are fixed within hours.

How do you ensure my website stays up-to-date?

We manually update your core files, plugins, and themes. Each update is tested to avoid conflicts or issues. You won’t get caught out by an automated update that breaks your site.

 

What is the benefit of having performance monitoring?

Your site loads faster, runs more smoothly, and avoids issues that drive users away. We catch slowdowns or errors before they affect your visitors.

What makes your service different from others?

We offer personal support, manual updates, and customised solutions – not just automation. You’ll work with a team that understands your site and goals.

Can I cancel anytime?

Yes. There’s no lock-in contract. Just give us 30 days’ notice and we’ll safely hand everything back.

How do I contact you when I have a problem?

You’ll have access to our ticket system and email support. We’ll reply promptly during business hours and get to work on any issues.

By signing up for our maintenance and care plan, you agree to our Terms and Conditions.